privacy policy
Privacy Policy Details
When customers use the "SMILY METHOD Official Online Store" (hereinafter referred to as "this store"), they will be asked to disclose information necessary for transactions and contact, such as their name, address, telephone number, and email address. This store complies with the Personal Information Protection Act and handles personal information in accordance with this privacy policy.
1. Purpose of Use of Personal Information
This store uses acquired personal information for the following purposes.
1) To ship products to customers and bill them for their purchases
2 ) To our customers To provide information about campaigns, products, and services offered by our store
3 ) To improve our store's services
Four ) To respond to requests and inquiries from customers
2. Management of personal information
Our store manages personal information under the following system.
1 ) We will establish the necessary systems in accordance with the Personal Information Protection Act and guidelines, and obtain a pledge from employees to handle personal information appropriately.
2 ) We will limit the use of personal information to only those employees who need it for business purposes, establish rules regarding the storage and management of media containing personal information, and take measures to protect personal information.
3 ) For personal information stored in the system, accounts and passwords will be prepared so that only employees who need it for business purposes can use it, and access rights will be managed. Furthermore, accounts and passwords will be strictly managed to prevent leakage or loss.
Four ) To ensure security when transmitting personal information over the Internet, we use SSL, an industry standard encryption protocol, on necessary web pages.
Five ) Provided that there is no disruption to the service, personal information will be deleted at any time after a certain period of time has passed since it was received.
3. Provision of Personal Information to Third Parties
1 ) In order to refuse use of our services to individuals who order products for fraudulent purposes, we provide information about transactions that we determine to have been used for fraudulent purposes to external agencies.
2 ) Except as provided in the preceding paragraph, Our store will not disclose personal information to third parties without the customer's consent, except in the following cases:
・When requested by a public institution such as a court or police based on laws and regulations
・When there are special provisions in laws and regulations
・When there is a risk of harm to the life, body, or property of a customer or a third party and consent cannot be obtained from the individual.
・Laws and regulations Any actions that violate our store's terms of use and precautions, When it is necessary to protect or defend the rights, property, or services of our store and we are unable to obtain the individual's consent
4. Disclosure of Personal Information
If a customer requests disclosure of their personal information, we will only disclose it if we can verify their identity.
Note: How to verify your identity
A copy of proof of identity (driver's license, insurance card, etc.) Please send it to our store by mail. We will check the contents and disclose it as soon as it is clear that you are the person in question.
When customers use the "SMILY METHOD Official Online Store" (hereinafter referred to as "this store"), they will be asked to disclose information necessary for transactions and contact, such as their name, address, telephone number, and email address. This store complies with the Personal Information Protection Act and handles personal information in accordance with this privacy policy.
1. Purpose of Use of Personal Information
This store uses acquired personal information for the following purposes.
1) To ship products to customers and bill them for their purchases
2 ) To our customers To provide information about campaigns, products, and services offered by our store
3 ) To improve our store's services
Four ) To respond to requests and inquiries from customers
2. Management of personal information
Our store manages personal information under the following system.
1 ) We will establish the necessary systems in accordance with the Personal Information Protection Act and guidelines, and obtain a pledge from employees to handle personal information appropriately.
2 ) We will limit the use of personal information to only those employees who need it for business purposes, establish rules regarding the storage and management of media containing personal information, and take measures to protect personal information.
3 ) For personal information stored in the system, accounts and passwords will be prepared so that only employees who need it for business purposes can use it, and access rights will be managed. Furthermore, accounts and passwords will be strictly managed to prevent leakage or loss.
Four ) To ensure security when transmitting personal information over the Internet, we use SSL, an industry standard encryption protocol, on necessary web pages.
Five ) Provided that there is no disruption to the service, personal information will be deleted at any time after a certain period of time has passed since it was received.
3. Provision of Personal Information to Third Parties
1 ) In order to refuse use of our services to individuals who order products for fraudulent purposes, we provide information about transactions that we determine to have been used for fraudulent purposes to external agencies.
2 ) Except as provided in the preceding paragraph, Our store will not disclose personal information to third parties without the customer's consent, except in the following cases:
・When requested by a public institution such as a court or police based on laws and regulations
・When there are special provisions in laws and regulations
・When there is a risk of harm to the life, body, or property of a customer or a third party and consent cannot be obtained from the individual.
・Laws and regulations Any actions that violate our store's terms of use and precautions, When it is necessary to protect or defend the rights, property, or services of our store and we are unable to obtain the individual's consent
4. Disclosure of Personal Information
If a customer requests disclosure of their personal information, we will only disclose it if we can verify their identity.
Note: How to verify your identity
A copy of proof of identity (driver's license, insurance card, etc.) Please send it to our store by mail. We will check the contents and disclose it as soon as it is clear that you are the person in question.