Description based on the Specified Commercial Transactions Act

Distributor
Smiley Method Co., Ltd.

Representative
Representative Director Shiho Kondo

location
7F Kanda NA Building, 1-5-4 Kajicho, Chiyoda-ku, Tokyo 101-0044

business hours
Weekdays 10:00-18:00 (excluding Saturdays, Sundays and holidays)

telephone number
0120-925-044

email address
info@smilymethod.jp

Required fees other than the product price
postage

payment method
Credit card (VISA, Master, Amex), Apple Pay, Google Pay, Paidy (postpaid), convenience store payment (prepaid), bank transfer (prepaid)

Delivery time of the product
We will ship within 1 business day after payment is confirmed.

Product delivery method
Sagawa Express

Returns, defective products and cancellations
Please contact us within 8 days for product returns or exchanges.
In the case of returns or exchanges due to customer's convenience, shipping costs will be borne by the customer.
However, if the product is defective or damaged due to our fault, we will accept returns and exchanges at our expense.
If you do not wish to exchange the product for a replacement, we will refund the amount to your designated account regardless of the payment method. We will cover the shipping costs for returning and re-sending the product.